Introducing Resources - real-time RAG for your voice agents
09/28/2024
We're excited to introduce Resources – real-time RAG for your voice agents! This game-changing feature allows you to upload and manage extensive materials such as PDFs, documents, images, videos, and more, giving your voice agents instant access to critical information during live calls. With real-time Retrieval-Augmented Generation (RAG) technology, your agents can retrieve these resources in milliseconds, ensuring they always have the right answers on hand. From employee handbooks to training guides, policy documents, product manuals, and more, customers are already using Resources to enhance their support capabilities. Empower your voice agents to handle complex queries with ease and deliver accurate, efficient responses faster than ever!